Effective Date: November 25, 2024 
Last Updated: November 25, 2024 

These Terms of Service ("Terms") govern your use of Trasix's website, products, and services ("Services"). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please refrain from using the Services. 

 

1. Definitions 

• "Trasix": Refers to Trasix and its affiliates. 

• "User": Any individual or entity accessing or using Trasix’s Services. 

• "Customer": A User who has entered into an agreement or purchased a subscription to use Trasix’s Services. 

• "Services": Refers to the platform, modules, and tools provided by Trasix. 

• "Content": Any data, text, images, or materials available through the Services. 

 

2. Eligibility 

By using our Services, you represent that you: 

• Are at least 18 years old or have obtained parental/legal guardian consent. 

• Have the authority to agree to these Terms on behalf of your organization (if applicable). 

• Will comply with all applicable laws and regulations while using the Services. 

 

3. Use of Services 

a. License to Use Services 

Trasix grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purposes. 

b. User Responsibilities 

You agree to: 

• Use the Services only as permitted by these Terms. 

• Not misuse or interfere with the functionality of the Services. 

• Maintain the confidentiality of any account credentials and promptly report unauthorized use. 

c. Prohibited Activities 

You may not: 

• Use the Services for unlawful purposes. 

• Reverse-engineer, copy, or modify the Services. 

• Introduce malware, spam, or other harmful content. 

 

4. Customer Responsibilities 

If you are a Customer of Trasix’s Services: 

• You are responsible for ensuring that your end-users comply with these Terms. 

• You must not share access to the Services beyond the scope permitted by your subscription agreement. 

• You retain ownership of data provided but grant Trasix the rights to process it for delivering the Services. 

 

5. Subscription, Payment, and Renewal 

a. Subscription Terms 

Access to certain Trasix Services requires a paid subscription. Subscription details, including features and duration, are provided at the time of purchase. 

b. Payments and Refunds 

• All fees are due as specified in your subscription agreement. 

• Fees are non-refundable unless explicitly agreed otherwise. 

c. Renewal and Termination 

• Subscriptions will auto-renew unless canceled in accordance with the terms of your agreement. 

• Trasix reserves the right to terminate or suspend your subscription if payment obligations are not met. 

 

6. Intellectual Property 

All intellectual property rights related to the Services, including but not limited to software, designs, and trademarks, are owned by Trasix or its licensors. No rights are transferred to you except for the limited license to use the Services as described in these Terms. 

 

7. Confidentiality 

Any confidential information shared between you and Trasix must be kept confidential and used only for purposes related to the Services. This includes, but is not limited to, business information, technical data, and user data. 

 

8. Warranties and Disclaimers 

a. Limited Warranty 

Trasix provides the Services "as is" and does not guarantee uninterrupted access, accuracy, or completeness. 

b. Disclaimers 

To the fullest extent permitted by law, Trasix disclaims all warranties, express or implied, including but not limited to fitness for a particular purpose or non-infringement. 

 

9. Limitation of Liability 

To the extent permitted by law: 

• Trasix is not liable for indirect, incidental, or consequential damages. 

• Trasix’s total liability is limited to the fees paid for the Services in the 12 months preceding the claim. 

 

10. Exclusions 

These Terms do not apply to: 

• Third-Party Services: If you integrate third-party services with Trasix, those services are governed by their own terms and policies. 

• Customer Data: If you are an end-user of a Trasix Customer, your data is managed under the Customer’s privacy policy and terms. 

 

11. Termination 

Trasix may suspend or terminate your access to the Services if you: 

• Breach these Terms. 

• Engage in activities that compromise the security or integrity of the Services. 

Upon termination, your right to use the Services will cease immediately. 

 

12. Governing Law 

• United States and Other Regions
  If your organization is incorporated in the United States or any region not specifically mentioned below, these Terms shall be governed by and construed in accordance with the laws of the State of California, U.S.A., and the courts located in San Francisco, California, shall have exclusive jurisdiction over all matters, claims, actions, or disputes arising from these Terms, without regard to the principles of conflicts of laws. In such cases:

  • Dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, group, or representative action.

  • Both you and Trasix waive any right to a jury trial.

  • Neither you nor Trasix will serve as a class representative or participate as a class member in any class, consolidated, or private attorney general action.

  You have the right to opt-out of the class action waiver provision in this clause by sending written notice to [Insert Contact Email] within 30 days of accepting these Terms. If you opt out, Trasix may, at its discretion, terminate your account and refund any prepaid fees covering the remaining term of the affected subscription.

• European Economic Area (EEA)
  If your organization is incorporated in the EEA region, these Terms shall be governed by and construed in accordance with the laws of Ireland, and the Commercial Courts in Dublin, Ireland, shall have exclusive jurisdiction over all matters, claims, actions, or disputes arising from these Terms, without regard to the principles of conflicts of laws.

• United Kingdom (UK)
  If your organization is incorporated in the United Kingdom, these Terms shall be governed by and construed in accordance with the laws of England and Wales, and the County Courts in London, UK, shall have exclusive jurisdiction over all matters, claims, actions, or disputes arising from these Terms, without regard to the principles of conflicts of laws.

• Middle East (GCC) and Turkey
  If your organization is incorporated in Kuwait, United Arab Emirates, Saudi Arabia, Qatar, or Turkey, these Terms shall be governed by and construed in accordance with the laws of England and Wales, and the Dubai International Financial Centre (DIFC) Courts shall have exclusive jurisdiction over all matters, claims, actions, or disputes arising from these Terms, without regard to the principles of conflicts of laws.

• Asia-Pacific Region
  If your organization is incorporated in Australia, China, Indonesia, Japan, Malaysia, New Zealand, Singapore, Sri Lanka, Thailand, or Vietnam, these Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles. Any disputes or differences arising under, relating to, or connected with these Terms shall be resolved by final and binding arbitration in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC Rules) as in force at the time.

 

13. Changes to Terms 

Trasix reserves the right to update these Terms from time to time. Changes will be posted on this page, and continued use of the Services constitutes your acceptance of the revised Terms. 

 

14. Contact Information 

If you have any questions or concerns regarding these Terms, please contact us at: 

Trasix 
Office 2404, Tiffany Tower, Cluster W, Jumeirah Lakes Towers, P.O. Box 337040, Dubai, United Arab Emirates  

Email: info@trasix.com  

Phone: +971 4 368 9524 

 

15. Entire Agreement 

These Terms constitute the entire agreement between you and Trasix concerning the use of the Services, superseding all prior agreements.